Category Archives: Testimonials

Another Happy Client

I’m very happy with the exam, cleaning and all the advice. I can smile again! very professional and nice, relaxed atmosphere. thank you so much! Marie D.

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Friendly & Professional

I had an appointment with Catherine at Harbour City Dental Hygiene. She was very friendly and professional throughout the appointment. She did an amazing job cleaning my teeth and took the time to answer my questions as well as volunteer … Continue reading

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Friendly & Helpful

Both the receptionist and Catherine were very friendly and helpful. Catherine did a good job of cleaning my teeth and was very gentle. Susan M.

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Gift from the Heart

Participating in the Gift from the Heart makes me happy to be able to have clean teeth before our baby arrives in a few weeks.  Very helpful & friendly staff.  Clean & homey ambiance.  Not a scary place. Anonymous

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Gift from the Heart

I’ve been needing to have my teeth cleaned for a long time and haven’t been able to afford it.  It’s very nice to have someone volunteer their time and skills to do this. Anonymous

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Gift from the Heart

This means I can participate in a great program that will benefit my dental hygiene & confidence.  I feel grateful to be accepted and get a service that I’ve been needing for quite some time.  Very friendly people and cozy … Continue reading

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Gift from the Heart

This is a GIFT and a big one for me.  Throughout my life I have needed gifts in one form or another over & over again just to manage life.  Thank you for this one.! Excellent hygienist & receptionist.  Very … Continue reading

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Gift from the Heart

Awesome..!  As a heart patient myself, I know how important oral health is but finances for a senior on a government pension make regular hygiene appointments very difficult.  Thank you so much..!  Very friendly & professional. Patricia C.

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Gift from the Heart

I am very grateful for this opportunity to have clean teeth. I’m aware of how important good oral hygiene is for good health.  Many thanks to Catherine & Melissa for volunteering your time and Heather for offering her practice. Iris … Continue reading

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Great Service…

Great service and personable advice for dental hygiene. Highly recommended. Max N.

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Super Gentle

Best cleaning I’ve ever had. And they are super gentle and nice Danica B.

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Would highly recommend…..

I would Rate Appointment as a 10/10 and so therefore would highly recommend you.  I found both staff members Lynn, and Christine to be very friendly, most welcoming, and personable which is quite important to me. Christine was most informative during … Continue reading

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Relaxed, friendly atmosphere…

I found both the staff (and lovely heritage building) to be most welcoming. A very relaxed, friendly atmosphere and Christine did a great job of cleaning my teeth. Thank you… Chrysoula & Kevin V.

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My mouth feels sparkly clean..!

Had a great experience during my cleaning, Very professional, relaxed atmosphere and had some good laughs. My mouth feels sparkly clean and learned a lot of helpful tips to continuing improvement in Oral Hygiene. Thank you Christine, most pleasant cleaning … Continue reading

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Thoroughly Professional

A thoroughly professional and pleasant experience. I’ll return. Thanks much. M.Smith

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Best ever!!! Rave Rave Rave…

I have never had a better experience. I really didn’t think Lindsey could get the staining off my teeth. They were Really bad. Not only do they look better now than ever… There was no scraping!! She used a different … Continue reading

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Warm & Friendly

I was referred to Harbour City Dental Hygiene for my dental cleaning.  All I can say is…I had fun.  The Hygienist was great and everything went smoothly.  I would refer all my family & friends.  Thanks for the great experience. … Continue reading

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Everything was perfect!

Really nice approach, very nice people and really good cleaning.  It was very properly done.  Everything was perfect.  I would most definitely refer my family & friends – 100% yes…   Eva S.

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Friendly, Professional Service

During the past 6 years Harbour City Dental Hygiene has impressed me by their friendly & professional service. Prior to discovering this company I’d assumed my teeth & gums we’re fated to hurt during and after each cleaning.  However, ever … Continue reading

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The best cleaning I ever had.

I was very pleased with the cleaning I received from Lindsey.  It was the best cleaning I have ever had.  Thank you. Enrico Y.

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My mouth feels wonderful!

Dear harbour city dental hygiene, Thank you for the gratuitous teeth cleaning my mouth feels wonderful! Lindsey is an exceptional dental hygienist.   Sincerely, -Alisha

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This is What our Community Needs!…

Thank you for having the “Gift From the Heart” Program to help people in need.  Thank you, Thank you, Thank you.  This is what our community needs, more people giving back.  Not just one day, but every day of the … Continue reading

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Thanks to Lindsey for her attention to detail!

I was very thankful for the thorough cleaning and observations made by Lindsey.  Thanks to Lindsey and her attention to detail she was able to inform me of a medical issue with my thyroid that required immediate attention.  Thank you … Continue reading

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You have inspired me!

  Well true to your award, you have inspired me!   Funny how someone you meet for what seems like a few minutes in life can make such a profound impression! Thank you.   It was really great to see … Continue reading

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Level of Expertise is the best on the Island!

The absolute best cleaning ever! Very gentle and thorough. I recommend Heather to everyone I know as her level of knowledge and expertise is the best on the Island! ~Kristine M

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A Different Perspective

Yes, you did a magnificent job to a person who needed a push from a different perspective. And the thought of tea with you was the curveball that brought me in. Thank you so much for all your help, motivation … Continue reading

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Thumbs Up!

Times Colonist, Sunday, January 21, 2014: Thumbs up to Heather Cooper, a Nanaimo dental hygienist for creating Share a Smile, an organization that delivers free dental services to remote areas of Vancouver Island where dentists aren’t readily accessible.

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Praise for Mobile Service

You guys are great and thanks again…this is such a beautiful service! ~Felicia

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Heather Cooper, the Dental Hygiene Wizard

I love this woman. My teeth have never looked or felt better. She is a wizard. So very knowledgeable. So much fun as well. I will be seeing her every 4 months. Great investment in my smile. ~ Su Grimmer

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Best Cleaning in a Long Time

I was so pleased to meet you both and experience such a class reception and the best hygiene cleaning I have had in a very long time. Kaylie was so efficient hardworking and professional. I will and have already recommended … Continue reading

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No small accomplishment with a 2.5 year old!

Thanks for providing such a great cleaning to Eden this morning- she sure felt comfortable with you- which is no small accomplishment with a 2.5 year old! Sarah Segal

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Residential Care

Just wanted to say thank you to your team and for Heather’s amazing work with Pappa. He remembered getting his teeth cleaned, and grins at the thought that now his teeth are nice and clean.

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Best cleaning in FOUR years!

“Kaylie gave me the best cleaning I have had in four years. I visit the dentist and have my teeth cleaned regularly, and it’s been a long, long time since I’ve been this happy.” ~ Candace L.

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Awesome Job!

Thank you for an awesome job on my teeth!  I enjoy the service. Regards, Darren & Jenn

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Appreciation for Residential Care

Thank you for the care you took with my Mom! Best regards, Sean Gallagher

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Thanks from Tranformations winner

Your kindness is appreciated very much. Thanks for the extra white smile! Transformations winner, Monica Briggs

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Letter of Gratitude, Transformations Downtown Style

Thank you very much for your contributions to the transformations event, in particular your return from maternity leave to complete the makeovers. Your participation played a key role to ensure the success of Transformations and the makeovers. The three women … Continue reading

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From the Vancouver Island University Dental Hygiene Instructor

Thank you for sharing your passion and expertise with the students. Thank you for all your support over the past 5 years.  Anita Valla

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What the Vancouver Island Dental Hygiene Students are saying

You were very informative and I really appreciate you taking the time to talk to us.  Adrian It was so great to meet you and to see your clinic. Thank you for all of the great information!  Emily Thank you … Continue reading

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My teeth have never felt so smooth!

Thanks for a great appointment yesterday – my teeth have never felt so smooth! Cheers, Genevieve

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I had the absolute best cleaning I have ever had

Hello there.  I just wanted to let you know that I had the absolute best cleaning I have ever had.  Awesome.  As a tradesman I truly appreciate someone who takes pride in their work and it is very apparent that … Continue reading

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Grateful Client

I want to thank you sincerely, for making my cleaning so merciful. You are so accurate efficient and cheerful! With no shaming lectures… unheard of in the dental field! I will definitely be back for more. Your grateful client, Patti-Jean

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Thank you for all the good work you do

March 2 2011 Heather and Theresa Thank you for all the good work you do for me, for the community and now, for the global community! Sincerely, Janeane  MacGillivray

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A note of thanks for your community service

Hello Heather. I read the article “A brighter world, one smile at a time” in the Nanaimo News Bulletin recently. It was a heart-warming story.  I wanted to send you a note of thanks for your community service in providing … Continue reading

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Our programs and students are of a higher quality because of your participation.

The dental programs at Vancouver Island University would like to take this opportunity to individually thank the dental offices and personnel  who have supported our students in their learning.  Our programs and students are of a higher quality because of … Continue reading

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Finalist in the Health Award category

On behalf of GIC direct.com Financial Services Ltd., I would like to congratulate you and your business for your achievement of Finalist in the Health Award category at the 2011 Vancouver Island Business Excellence Awards. Bill Ritchie President

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A Brighter World, one smile at a time

A big thank you to Nanaimo News Bulletin reported Jenn McGarrigle for the fantastic article she wrote about our recent volunteer trip to Ecuador.

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My teeth feel great!

Heather, Thank you for remembering the referral!  My teeth feel great!  And I was pleased with myself regarding the feedback on the overall condition of my teeth/gums.  As well, I would like to let you know you that I had … Continue reading

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Nanaimo Islander Female Hockey Association

November 2, 2010 Harbour City Dental Hygiene Hello Heather and Theresa We would like to thank you  and your company for your generous gift certificate towards the Harbour City Hockey Classic tournament. This was the first women’s hockey tournament to … Continue reading

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Wonderful gift to the community!

Greetings! Just received your letter about the trip to Ecuador and the opportunity to host a clinic for the children of the church/community.  Both are very exciting projects.  Our church shares a facility with a day care, and I talked … Continue reading

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